Returns & Exchanges
At Clicöt, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. If your order isn't perfect, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.